ISO 9001:2015 Document Kit

The ISO 9001 Document Kits by KLS Academy PLT are designed to simplify the implementation and certification process for the ISO 9001:2015 Quality Management System (QMS). Priced at RM2,699, this ready-to-use package includes 50 essential documents, structured into four levels.

The document kits comprise general templates. If your organization requires further customization based on your business processes, activities, scope, and context, you may Request for Quotation by contacting us at enquiry@kls-academy.com.

The document kit is structured into four levels for clarity, ease of implementation, and compliance assurance:

 

Level 1: Manual (7 Files)

Covers the Quality Management System Manual, Policies, Objectives, and key registers for internal and external issues, stakeholder expectations, and process mapping.

  1. Quality Management System (QMS) Manual
  2. Quality Policy
  3. Quality Objectives
  4. Internal and External Issues Register
  5. Needs and Expectations of Interested Parties Register
  6. Roles & Responsibilities of QMS Steering Committee
  7. Process Mapping

 

Level 2: Mandatory Procedures (8 Files)

Includes critical QMS procedures such as document control, internal audits, management reviews, nonconformity handling, risk management, and supplier/customer evaluation.

  1. Control of Documented Information
  2. Internal Audit Procedure
  3. Management Review Procedure
  4. Nonconformity and Corrective Action Procedure
  5. Control of Nonconforming Products/Services
  6. Risk and Opportunity Management
  7. Supplier Evaluation and Control
  8. Customer Complaint Handling

 

Level 2: Standard Operating Procedures (SOPs) (10 Files)

Provides detailed SOPs for customer satisfaction, order processing, design control, supplier evaluation, inspection, calibration, employee training, and traceability.

  1. SOP for Customer Satisfaction Monitoring
  2. SOP for Order Processing and Contract Review
  3. SOP for Design and Development Control
  4. SOP for Change Management
  5. SOP for Supplier Qualification and Evaluation
  6. SOP for Inspection and Testing of Products/Services
  7. SOP for Calibration and Maintenance of Equipment
  8. SOP for Employee Training and Competency Management
  9. SOP for Record Keeping and Documentation Control
  10. SOP for Product/Service Identification and Traceability

 

Level 3: Work Instructions (8 Files)

Offers step-by-step instructions for process execution, covering product inspection, calibration, incident reporting, feedback handling, material storage, and process monitoring.

  1. Product/Service Inspection and Testing Work Instruction
  2. Equipment Calibration and Maintenance Work Instruction
  3. Nonconforming Product/Service Handling Work Instruction
  4. Data Collection and Analysis Work Instruction
  5. Incident Reporting Work Instruction
  6. Customer Feedback Processing Work Instruction
  7. Material Handling and Storage Work Instruction
  8. Process Monitoring Work Instruction

 

Level 4: Forms and Checklists (17 Files)

Contains ready-to-use templates and checklists, including risk registers, audit reports, corrective action forms, training evaluations, customer feedback analysis, and supplier assessment.

  1. Risk and Opportunity Register
  2. Meeting Minutes Template
  3. Change Request Form
  4. Employee Competency Assessment Form
  5. Training Evaluation Feedback Form
  6. Master List of Documents
  7. Master List of Records
  8. Performance Monitoring Checklist
  9. Internal Audit Programme
  10. Internal Audit Plan
  11. Internal Audit Checklist
  12. Internal Audit Report
  13. Non-Conformance Report (NCR) and Corrective Action Form
  14. Continual Improvement Register
  15. Customer Feedback Form
  16. Customer Feedback Analysis
  17. Supplier Evaluation and Re-evaluation Form