Online Coaching & Customization Support
Personalized Guidance for Your ISO Document Kit
Accelerate your implementation with expert, step-by-step coaching. This 8-hour online support package helps you understand, tailor, and apply your ISO documents effectively — ensuring your system works in practice, not just on paper.
Overview
When you purchase a KLS Academy ISO Document Kit, you can add on this Online Coaching & Customization Support for direct, practical guidance from our consultants.
You’ll receive 8 hours of personalized coaching, delivered through four 2-hour online sessions over a period of 3 months from the date of purchase.
This program is ideal for organizations that want expert support without engaging in full consultancy — perfect for small teams implementing ISO for the first time.
What’s Included
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Documentation Orientation
• Walkthrough of document structure
• How to use Document Kits
• Assigning ownership of documents -
Customization Guidance
• Tailoring procedures, SOPs & forms
• Aligning with organization’s operations & scope -
Implementation Support
• Embedding procedures into daily work
• Using checklists & records
• Clarifying ISO clause linkages -
Pre-Audit Readiness & Q&A
• Review of implementation progress
• Addressing gaps before internal/external audits
Frequently Asked Questions (FAQ)
Do I need to complete all sessions immediately?
No. You can schedule the sessions flexibly within 3 months from your add-on purchase date.
Can multiple team members join the coaching?
Yes. Your whole team can participate in each session — ideal for cross-functional learning.
Can we extend the support beyond 3 months?
Yes. You can request an extension or additional sessions on an hourly basis if needed.
Is this a full consultancy package?
No. This is a focused online support program designed specifically for customers who have purchased our document kits.
What if we want onsite assistance later?
You can easily upgrade to our Full-Scope Consultancy package for in-person implementation and audit support.
Get Started Today
Bring your ISO documents to life with guided coaching and real-world implementation tips.
Our consultants are ready to help you customize, apply, and audit your system effectively.