ISO 9001:2015 Document Kit

The ISO 9001 Document Kits by KLS Academy PLT are designed to simplify the implementation and certification process for the ISO 9001:2015 Quality Management System (QMS). This ready-to-use package includes 60 essential documents, structured into four levels.

The document kits comprise general templates. If your organization requires further customization based on your business processes, activities, scope, and context, you may Request for Quotation by contacting us at hello@kls-academy.com.

The document kit is structured into four levels for clarity, ease of implementation, and compliance assurance:

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4 Levels of Documentation Structure

Level 1: Manual (6 Files)

  1. Quality Management System (QMS) Manual
  2. Quality Policy
  3. Quality Objectives
  4. Internal and External Issues Register
  5. Needs and Expectations of Interested Parties Register
  6. Roles & Responsibilities of QMS Steering Committee

Level 2: Mandatory Procedures (9 Files)

  1. Communication and Consultation Procedure
  2. Risk and Opportunity Assessment Procedure
  3. Documented Information Control Procedure
  4. Management Review Procedure
  5. Training and Competency Management Procedure
  6. Operational Planning and Control Procedure
  7. Non-conformance and Corrective Action Procedure
  8. Monitoring and Measurement Procedure
  9. Internal Audit Procedure

Level 2: Standard Operating Procedures (SOP) (11 Files)

  1. Customer Satisfaction Procedure
  2. Resource Planning Procedure
  3. Asset & Infrastructure Maintenance Procedure
  4. Calibration and Verification Procedure
  5. Outsourced Process Control Procedure
  6. Customer Requirements Review Procedure
  7. Design & Development Procedure
  8. Supplier Evaluation and Re-Evaluation Procedure
  9. Production and Service Control Procedure
  10. Control of Changes Procedure
  11. Post-Delivery Service Procedure

Level 3: Work Instructions (6 Files)

  1. Knowledge Management Guidelines
  2. Work Instruction for Service Delivery
  3. Handling Customer Communication Work Instruction
  4. Control of Outsourced Services Work Instruction
  5. Packaging and Preservation Work Instruction
  6. Final Inspection and Release Work Instruction

Level 4: Forms and Checklists (28 Files)

1. Management Review Minutes Template
2. Action Tracker
3. Audit Plan
4. Audit Checklist
5. Audit Report
6. NCR Form
7. Change Request Form
8. Corrective Action Report
9. Supplier Evaluation Form
10. Supplier Approval Checklist
11. Supplier Qualification Report
12. Approved Vendor List
13. Customer Feedback Form
14. Customer Satisfaction Survey
15. Risk and Opportunity Assessment Template
16. Inspection Checklist
17. Final Inspection Report
18. Calibration Schedule
19. Training Attendance Record
20. Competency Assessment Form
21. Contract Review Checklist
22. Design & Development Plan
23. Design Review Checklist
24. Verification Report
25. Validation Report
26. Test Reports
27. Final Quality Report
28. Master Document Register

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ISO 9001:2015 Documents: Manual, Procedures & Forms

RM2,400.00 MYR
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